Frankie Boost Warranty Policy
At Frankie Boost, we are committed to offering reliable, high-quality heating products that meet your comfort and safety needs. This Warranty Policy outlines the terms under which we provide warranty support for items purchased through our official website, https://frankieboost.store.
1. Warranty Coverage
We offer a standard 1-year limited warranty on most of our heaters, unless otherwise stated in the product listing. This warranty covers manufacturing defects and operational issues that occur under normal, intended use of the product.
Note: Warranty coverage may vary by product. Please refer to the individual product page for specific warranty information.
2. Warranty Period
The warranty period begins on the date of purchase and is valid for one (1) year from that date.
3. How to File a Warranty Claim
To submit a warranty claim, please follow these simple steps:
Contact Us: Reach out to our support team at support@frankieboost.store or call +1 254 413 6131.
Provide Details: Include your order number, product name, a detailed description of the issue, and clear photos or videos if applicable.
Return Authorization: If your claim is approved, we will provide instructions for returning the product for inspection or replacement.
4. Exclusions from Warranty
Our warranty does not cover the following:
Damage due to misuse, abuse, or neglect
Accidental damage, improper installation, or failure to follow operating instructions
Normal wear and tear, cosmetic issues, or noise
Unauthorized repairs or modifications
Products purchased from unauthorized sellers or third-party platforms
5. Resolution Options
If a product is found to be defective within the warranty period, Frankie Boost will, at its discretion, either:
Repair the product at no cost
Replace the product with the same or a comparable model
Issue a refund if repair or replacement is not feasible
6. Limitation of Liability
Our liability is strictly limited to the repair or replacement of defective products under this warranty. Frankie Boost is not responsible for any indirect, incidental, or consequential damages related to the use of our products.
7. Contact Information
For all warranty-related inquiries or assistance, please use the contact information below:
Frankie Boost
2022 Manhattan Beach Blvd, Redondo Beach, CA 90278
Email: support@frankieboost.store
Phone: +1 254 413 6131