FAQs

  • We offer a range of electric space heaters, including ceramic, infrared, oil-filled radiators, and portable fan heaters, each selected for energy efficiency, safety features, and style.

  • Consider your room size, desired heat output (measured in BTUs or watts), and preferred style. Our product pages include square footage guidelines to help you select the ideal model.

Yes. All of our heaters are tested for high efficiency and include features like adjustable thermostats, programmable timers, and eco-modes to help reduce energy consumption

Our heaters come equipped with tip-over protection, overheat shut-off, cool-touch exteriors, and UL/ETL certification to ensure safe operation in any environment.

Currently, we only ship within the United States. We hope to expand our shipping options in the future—check back or contact us for updates.

  • Orders are processed within 1–3 business days. Standard U.S. shipping typically takes 5–10 business days, depending on your location and carrier.

  • Yes. Once your order ships, you’ll receive a confirmation email with a tracking number. You can follow the link in that email to see real-time updates.

  • We accept returns within 14 days of delivery. Items must be unused and in original packaging. Please refer to our Returns & Refund Policy for detailed instructions and eligibility requirements.

  • If your heater is defective within the warranty period, contact us at support@frankieboost.store with your order number, product details, and a description of the issue. We’ll guide you through the claim process.

  • We accept major credit/debit cards (Visa, MasterCard, American Express, Discover) and PayPal for secure, seamless checkout.

You can reach us by email at support@frankieboost.store or by phone at +1 254 413 6131. Our team is available Monday–Friday to assist with any questions or concerns.

 

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